ACCESSIBILITY
Stadium Amenities for Guests with Disabilities
ACCESSIBILITY
The Nissan Stadium ticket windows, concessions services, water fountains, merchandise booths, admission gates, restrooms, aisles, elevators, conveyances, and ramps were all specifically designed and built to accommodate guests with disabilities. Every service area, booth and assistance window can be reached with ease by guests in wheelchairs. If you need assistance with anything during your visit to Nissan Stadium, we suggest the following:
Visit one of the Fan Services booths. Fan Services Representatives are staffed throughout the stadium in identifiable red polo shirts.
Text your issue and seating location to 615.205.3699 and a uniformed event staff member will be deployed to your seating area to assist. Standard rates apply.
ACCESSIBLE SEATING
Tickets on platforms designed to accommodate guests using wheelchairs are available for purchase throughout Nissan Stadium. To buy single event tickets for accessible seating locations, please visit https://seatgeek.com/venues/nissan-stadium/tickets. For information on accessible season tickets for Titans games, please contact tickets@titans.nfl.com.
Guests needing to switch to accessible seating on event day can visit the ticket windows at the following locations. These tickets are distributed on a first-come, first-served basis when the gates open.
Original seats in 100 or 200 level – visit section 108 ticket window
Original seats in sections 303-321 – visit section 309 ticket window
Original seats in sections 326-344 – visit section 338 ticket window
ACCESSIBLE PARKING, DROP OFF, AND TRANSPORTATION
Please note, all stadium parking must be purchased in advance.
Nissan Stadium has accessible parking spaces. All campus parking lots require a Nissan Stadium or Titans issued parking pass.
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- For accessible parking on Titans gamedays: You must display a Titans-issued parking pass, along with your ADA placard or license plate. Both must be visible when entering the lot.
- For accessible parking at non-Titans events: You must display a Nissan Stadium-issued parking pass, along with your ADA placard or license plate. Please note all accessible parking spaces are first come, first served for all patrons with a parking pass. (Prices and availability vary by event.)
ADULT CHANGING TABLE
Nissan Stadium is equipped with an adult changing table, located in the family restroom at section 105.
ASSISTIVE LISTENING DEVICES
Complimentary assistive listening devices are available during Titans games for check out at the Fan Services window at Section 124. A photo ID is required for check out and will be exchanged back when the item is returned.
BAG POLICY
Bag Policy: To provide a safer environment for the public and significantly expedite fan entry into Nissan Stadium, the Tennessee Titans enacted a league-wide NFL policy that limits the size and type of bags that may be brought into the stadium, regardless of the type of event. More information on the Nissan Stadium Bag Policy can be found here.
An exception will be made for medically necessary items after proper inspection. Guests with medical items can enter through any stadium gate.
Click here to see a diagram of permissible bags for stadium entry.
INCLUSIVE SIGNAGE
Stadium signage identifying restrooms, offices, and other areas is shown both in conventional lettering and numbering and in Braille for individuals with visual impairments, all at appropriate height.
INTERPRETER REQUESTS
To request an interpreter for an event, please contact us via the form HERE. In order to accommodate interpreter requests, please contact us at least 2 weeks prior to the event.
SENSORY INCLUSION
Guests with sensory needs can check out KultureCity Sensory Kits at our Fan Services windows in Section 124, 309, or 338, or visit our Sensory Room in Section 101. Sensory Kits include noise cancelling headphones, fidget items, and emotional rating cards. The Isbell-Shires KultureCity Sensory Room at Nissan Stadium was designed by medical professionals specifically for the needs of those who may need a quieter and more secure environment while attending an event. We also have Quiet Areas located in the Mother’s Lounges at sections 310 and 337.
SERVICE ANIMALS
In accordance with the Americans with Disabilities Act (ADA), Nissan Stadium welcomes Service Animals assisting guests with disabilities. All other animals are prohibited.
The ADA requires service animals to be under the handler’s control at all times. The service animal must be harnessed, leashed, or tethered while in public places unless these devices interfere with the service animal’s work or the person’s disability prevents use of these devices.
For any advanced questions or accommodations related to service animals, you can contact us via the form HERE or by calling 615-565-4300
SERVICE ANIMALS
STADIUM ACCESS: ENTRANCE GATES, CONCOURSE, RAMPS AND ELEVATORS
All main entrance gates are readily accessible using wheeled equipment. Club and Suite entrances are also easily accessible. Nissan Stadium was designed and built to be barrier free and to meet applicable standards for ramps, concourses, and conveyances relating to width and incline.
Below are the locations of elevators:
- East Stadium Club – access to Sections 202-222
- Wesley Mortgage Stadium Club – access to Sections 225-245
- Southeast Express Elevator (Inside Gates 9/10) – access to Sections 303-321
- Southwest Express Elevators (Inside Gates 7/8) – access to Sections 326-344
Click here to view the full stadium map showing all elevator locations.
WHEELCHAIR SERVICES
For guests needing wheelchair pick up and/or drop off, our team is happy to assist. To request assistance, please notify the nearest Fan Services staff member on event day.
Wheelchair service is limited between the gate and the guest’s seat. Our staff members are unable to escort guests to restrooms, concession stands, parking lots, or any other areas within or past stadium gates.
If you need a wheelchair for the entirety of an event, it is advised that you bring your own wheelchair and obtain accessible seating. We do not offer storage for personal wheelchairs or other mobility devices. Nissan Stadium is not responsible for any lost or stolen items.
For any additional questions or accommodations, please contact us HERE.